Meet the Founder
Jessica Gaffney has taken her lessons learned from years as a premium services executive in professional sports (including the NFL and many of the industry’s premier events) to create a solution that empowers teams to streamline and modernize the premium experience. Throughout her career, Jessica learned from her peers in the industry that their challenges were the same; regardless of league, team, or organization. Recognizing an opportunity to eliminate the most persistent pain points and improve efficiency to increase revenue and retention, Jessica pursued her idea of making waves in the premium seating industry. She launched Wavework Inc. in January 2016. The key differentiator that uniquely positions Wavework to disrupt the space is that the software platform is engineered by a team with fundamental industry experience. Our vision and intention is to collaborate with organizations to add inherent value to their existing efforts. What’s more, Wavework creates efficiency and distinction to enable next-level performance through our unified platform. Wavework Concierge is a reflection of Jessica’s deep understanding and true appreciation for elevating the premium customer experience.