Wavework Concierge: The One-Stop Premium Experience Platform

Wavework Concierge Empowers Teams, Leagues, and Venues to Streamline and Advance the Premium Experience

wavework-icon

What is Wavework?

Wavework is an award-winning software platform, engineered from 20 years’ industry experience, for teams, leagues, and venues to redefine the premium customer service experience with a one-stop hub to accelerate productivity, performance, and profits. Wavework empowers employees to maintain visibility, speed, and consistency for their most sophisticated clientele by eliminating time-consuming tasks and inefficiency to increase engagement and drive revenue and retention.

wavework-dashboard

Why Wavework?

Premium Seating represents more than 15% of seat inventory across professional sports in North America and generates up to 40% of a club’s total seat revenue… Premium seating generates more than $7.3 billion across the five major pro leagues currently each year.

wavework-icon

Schedule A Demo

Fill out the form below and we'll get in touch with you shortly to schedule your Wavework demo.

  • This field is for validation purposes and should be left unchanged.
wavework-icon

Schedule A Demo

Fill out the form below and we'll get in touch with you shortly to schedule your Wavework demo.

  • This field is for validation purposes and should be left unchanged.

Streamlined Communication

Reduce customer effort and strengthen key relationships with faster, personalized communication.

Customized Benefits

Provide ease of access to account-specific benefits and amenities to add on-going value and increase satisfaction.

Expand Your Reach and Not Your Headcount

Automate the mundane and free up staff to focus on what matters most - performing tasks that develop relationships with clients.

Data & Trends

Capture insightful analytics on service operations in real-time and maintain business continuity with Wavework’s archived database.

Web-Based Platform

Eliminate inefficiency, time-consuming tasks and piles of paperwork to deliver modern convenience.

Streamlined Communication

Reduce customer effort and strengthen key relationships with faster, personalized communication.

Customized Benefits

Provide ease of access to account-specific benefits and amenities to add on-going value and increase satisfaction.

Data & Trends

Capture insightful analytics on service operations in real-time and maintain business continuity with Wavework’s archived database.

Web-Based Platform

Eliminate inefficiency, time-consuming tasks and piles of paperwork to deliver modern convenience.

Expand Your Reach and Not Your Headcount

Automate the mundane and free up staff to focus on what matters most - performing tasks that develop relationships with clients.

wavework-icon

Who Uses Wavework Concierge?

Our clients are teams and venues in major, minor, and college leagues with a focus on improving the premium experience to retain and expand top talent and VIP clientele. Wavework is the innovative technology solution helping automate repetitive processes, simplifying and speeding them up to improve customer service, freeing up employees to focus on what matters most – the human experience. Wavework also acts as a partner and built-in succession plan enabling business continuity, eliminating lost productivity due to client and employee churn. Wavework Concierge is a turnkey solution that will have an immediate positive impact on daily operations improving the bottom line.

Ideal For:

  • Teams

  • Leagues

  • Venues

About Our Platform

White Label Solution

Intuitively designed dashboard customized with your brand’s logo and colors.

Sponsorship Asset

Generate revenue with a new, high value digital asset and unique sponsorship opportunities on our customizable platform.

Access Powerful Data

Capture insightful analytics to anticipate client needs and garner better predictive analysis of trends and renewals.

Seamless Integration

Wavework offers customization to integrate with an existing CRM software, mobile app, and/or website.

Real-time Communication

Increase awareness with live polling, provide exclusive access with live chat capability, and deliver convenience with push notifications.