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Concierge goes beyond gameday… it’s about the total experience. Forget in-season versus off-season. Premium service is a year-round season. Concierge creates a year-round connected and engaged premium community.
Intuitively designed dashboard customized with your team’s logo and colors.
Sync Wavework Concierge with some of the most popular sports CRMs.
The 3 major challenges that we solve
VIP Suiteholder needs additional tickets for last-minute add-ons guests and they are stuck waiting on line at the box office in the rain.
*Proactively support your clients with a virtual “assistant” to meet their varying needs.
New client has been told by their sales rep that they’d hook them up on the sideline for an upcoming game, but details aren’t shared with the service rep – client shows up with 4 VIP guests and they aren’t on the credential list.
*Make your clients look like rockstars with ease of access to all benefits.
You find out at the end of the game one of your most VIP client’s CEOs is there from out of town, but located in the opposite side of the venue and you will never get there in time to make an introduction.
*Never miss another client with geofencing alerts.