Benefits

WAVEWORK: ONE-STOP TO REDEFINE THE PREMIUM EXPERIENCE

“I often describe the extensive and time-consuming tasks required to manage the premium seating experience as spokes on a wheel and our platform is the wheel--centralizing ease-of-access and account-specific communication into a one-stop hub.”  - Wavework CEO, Jessica Gaffney.

customer-service-wheel

Events:
Provide at-a-glance reference to contracted events and promote and upsell future opportunities

Tickets:
Eliminate repetitive tasks and reduce frustration with single sign-on to access tickets

Parking:
Decrease unanticipated requests with the ability to manage available parking at your fingertips

Catering:
Increase efficiency with worry-free ease of access to catering menus and gameday ordering

Account Manager:
Expand staff bandwidth with centralized access to account profiles for real-time task management

Benefits:
Maximize benefit redemption and customer satisfaction with full transparency of unique benefits and amenities

Exclusive Offers:
Strategically add customized value with a greater depth of knowledge of premium clientele

Merchandise:
Drive traffic and increase merchandise sales with one-stop access to shop

Customer Service:
Reduce time-consuming inefficiency to enable a higher level of personal engagement

Renewals:
Create awareness and showcase year-round value to continuously and easily tailor renewals

WAVEWORK OFFERS NEXT-LEVEL EFFICIENCY & INSIGHT TO DRIVE SUPERIOR PREMIUM EXPERIENCES ALL YEAR LONG.

Streamline Parking Requests

Centralized Ticket Access

Easily Manage Gameday and Other Events

Showcase value to boost Renewals

Real-time Access to Account Manager

Track Benefits Requests and Redemption

Manage Exclusive Offers

Upgrade Customer Service

Drive Merchandise Sales

View Catering Menus and Gameday Ordering